Frequently Asked Questions.

What is TrainRocket?

TrainRocket is an online training planning system that gives you the power to quickly and easily plan, create, and launch your training events. No more tracking web-based eLearning courses, downloading videos and training material, and trying to keep it all organized in one place. TrainRocket does all this for you right out of the box, so you can focus on what you do best: train.

What is an online training system?

An online training system is an online platform that gives you the ability to create, share, and manage your trainings with ease.
From creating topics to discussing the difficulties all in one place.

Is this right for me?

If you have difficulties managing your trainings, and you want an all to go platform that can do pretty much everything for your trainings, Then TrainRocket is the right tool for you.

Can i try the service without credit card?

Yes.TrainRocket offers a free trial for 7 days, No credit card required. Test as much as you like and if you're not satisfied, you're free to go.

Can I communicate with my employees?

Absolutely. With TrainRocket flexible dashboard, you can't only communicate with your employees, you can engage in specific discussions related to specific problems they find.

How will this help me?

TrainRocket will save you 20+ hours each week documenting policies, procedures, checklists and training data. It's easy to use, affordable, and will put an end to hours of redundant typing.

Do you offer support?

Our support team is available 24 hours a day, 7 days a week. They can help walk you through solutions to your needs, and even explain certain aspects of the website that you might not understand. Support links and information are located on the bottom of every page of our website.

What if i don't like the service anymore?

Definitely we offer refund if you are not satisfied with the service, however it's only available on annualy subscription, or in some case like the start of the month, Feel free to contact the support to examine the refund request.

Do my employees need to pay to view my training?

No, the videos are free to your employees; however, it requires an employee be logged in and to be in the same team as you in order to view your training, This helps you keep your privacy.

Is there a limit to how many topics I can create?

The sky is the limit. With TrainRocket You have unlimited topics that you can create and share with your employees.

Is this secure?

Yes. With our "team feature", all your topics will only be shared with a certain amount of people you choose and invite to your team.

How can i invite my employees to my team?

You can invite them by simply adding their email to your team list in your dashboard, and they will receive an invitation link, its as easy as that.

Do i need a domain name to use TrainRocket?

No You don't, in TrainRocket you'll be provided with a subdomain like site.trainrocket.com when you can replace site with your desired subdomain

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